Medical

Your familiarity with first aid and CPR/AED can become invaluable in a medical emergency.

Stop - Quiet your fight-or-flight response.

Make a deliberate effort to focus instead on the needs of the injured.
Refrain from moving or repositioning those hurt to avoid exacerbating any head, neck, or back injuries they may have suffered.
Maintain your composure and tell those in need that you will get help for them.

Assess - Evaluate the scene and those in trouble as best you can.

Try to identify the cause of the medical emergency.
Ask questions and observe carefully to gain some understanding of the nature and severity of injuries.
Consider what environmental changes would reduce the risk of similar harm to yourself and others.

React - Call for help and assist in whatever capacity you can while awaiting its arrival.

Dial 911 and convey as much information as you can about the nature of the emergency.
If the medical emergency takes place at Prudential, call Security.
If conditions warrant CPR/AED and you are a certified provider, follow appropriate protocols.

Visit the Red Cross opens in an external link website for more information.