Mexico City

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For emegency procedures and best practices see the Preparedness section.

Global Security Command Center

phone 1-973-802-6675

Address

Paseo de la Reforma #115, 5th Floor, Lomas de Chapultepec, Miguel Hidalgo, Mexico City, 11000, State of Mexico Paseo de la Reforma #115, 5th Floor, Lomas de Chapultepec, Miguel Hidalgo, Mexico City, 11000, State of Mexico

Alerts

There are currently no alerts for this location.

Security Services

Global Security Advisory System

Find out about local traffic, weather and emergencies when they happen. Get up-to-the minute information delivered right to your Prudential email via computer or smartphone. Subscribe to the Global Security Advisory System (GSAS) to receive an email alert about significant events in your area.

Facilities Status Line

Find out about office status, closures and delayed openings. Call the Facilities Status Line for the latest information.

Badge Request

To request a new or replacement badge and to make an appointment for a new photo ID, go to Security Badge Request. To report a lost or stolen badge contact CICA immediately.

Guest Registration & Wi-fi Access

All visitors to Prudential must report to the security lobby desk of the building to be registered. Visitors are required to present a photo ID for the registration process. The visitor will be provided with a visitor’s pass which must be visibly worn during the visit. The associate they are visiting will be notified and all visitors must be escorted at all time by their associate.

Guest Wi-fi Access

If the guest requires Wi-fi access during their visit, they can ask the front lobby desk once they arrive. The approving manager can also call the local office security desk ahead of time.

Phone55-5093-2770 Guest Registrationdownloads a pdf *Link may not be accessible outside the firewall

Workplace Threat Management

Workplace Violence is any conduct that is sufficiently severe, offensive or intimidating to cause an employee to reasonably fear for their personal safety or the safety of their family, friends, co-workers and property. Recognize and report behaviors of concern observed in the workplace. We can all help each other create a safer work environment.

Property Removal

To remove any equipment from a Prudential location, you will need to complete the Property Removal Pass. The pass is available for download and must be authorized by a manager.

Lost and Found

If you have lost and/or found something, fill out the Lost and Found form. You can also call or stop by your location’s security desk or lobby desk.

Turn on Lights

Working after hours and need the office lights turned on?

Unlock Something

To request an unlock of a door.

Health Services (non-emergency)

For health services contact Now Doc!

Parking & Transportation

Security Escorts

Security escort service is available for Prudential associates who walk to Prudential parking facilities, bus stops, and train stations. Please be advised that you might experience a wait time of up to 20 minutes for an officer to be available.

Parking

Contact local security for campus parking information.