Dallas 2100 Ross

Prudential Global Security can provide emergency communication equipment and services to business groups. Products include satellite phones & other devices. For more information regarding the products and services, please contact Global Security or visit Back-up Communication and other Equipment.

To request a new or replacement badge and to make an appointment for a new photo ID, go to Security Badge Request. To report a lost or stolen badge contact CICA immediately.

Find out about office status, closures and delayed openings. Call the Facilities Status Line for the latest information.

Have a security related question? Global Security can help! Contact Global Security.

Find out about local traffic, weather and emergencies when they happen. Get up-to-the minute information delivered right to your Prudential email via computer or smartphone. Subscribe to the Global Security Advisory System (GSAS) to receive an email alert about significant events in your area.

In the event of a medical emergency, requiring immediate attention:

• Call 911 directly
• Then call the Global Security Command Center (GSCC) at 1-973-802-6666 and your office’s building lobby security desk (see above for phone number)

Emergency Phones

If needed, a physical emergency phone is located at the pantry location.

Need Assistance During a Building Evacuation?

Individuals that may require assistance in evacuating a Prudential office during a fire or fire drill can use this form (click here for form) in advance to inform the appropriate Prudential team.  

If you have lost and/or found something, fill out the Lost and Found form.  You can also call or stop by your location’s security desk or lobby desk.

To remove any equipment from a Prudential location, you will need to complete the Property Removal Pass. The pass is available for download and must be authorized by a manager.

Now is a great time to catch up on training! Available in Workday Learning is Global Security’s awareness training material and videos. Please note that some links require connectivity to the Prudential network. Course material and videos take the form of a graphic novel themed/game-inspired learning experience. The training materials offered in the courses include:Introduction and Security Awareness Training   

• • Extreme Weather   
  • Travel    
  • Personal Safety  
• Workplace Threat Management Challenge   
• Extreme Violence / Active Shooter Awareness Video  

Do you need support for a conference or large meeting? Global Security can provide a number of services including wireless card readers to help track attendance.

Working after hours and need the office lights turned on?

To request an unlock of a door.

For a seamless experience, review the information on this page prior to visiting an office and be sure to speak with your manager about your specific Employee Work Arrangement (EWA).

Before your first visit to the office:
 

1. Familiarize yourself with the current threat levels and safety protocols for your location, which includes guidance on physical distancing and mask requirements.
2. Familiarize yourself with new technology available in the workplace as well as how to set up your individual workstations.
3. Submit your vaccine status: Although as of June 6, 2022 vaccination is not required for access, employees can update their vaccine status at http://vax.prudential.com and are encouraged to submit their booster information.

For each time you visit the office:
 

1. Ensure it's appropriate for you to come to the office:
   • Do not enter if in the last 7 days: You had COVID or COVID symptoms or you were exposed to someone with COVID.
   • Confirm you can enter if you have travelled internationally (or have been on a cruise ship) in the last 10 days.
   • If you are unsure, the Health Questionnaire can help confirm you can enter.
2. Reserve a workstation: Use the free addressing reservation system to reserve a space, unless you have a permanently assigned seat. It is recommended that you make your workspace reservation by 4:00pm ET the day prior. This guide to the reservation system provides information on the process and etiquette. If applicable, PGIM employees should use the iReserve system.
3. Bring your equipment and Pru ID badge: Bring your laptop, power cord and Prudential ID badge with you to the office each visit. You will also receive a mouse and earbuds in your Welcome Kit (located in your floor's pantry area) on your first day. You may bring other personal equipment as needed, or rent available equipment from the new technology kiosks.

Workplace Violence is any conduct that is sufficiently severe, offensive or intimidating to cause an employee to reasonably fear for their personal safety or the safety of their family, friends, co-workers and property. Recognize and report behaviors of concern observed in the workplace. We can all help each other create a safer work environment.